Security Officer
ob Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets by performing any combination of following duties.
Primary Duties and Responsibilities:
- Greets all guests and Team Members in a friendly, open manner.
- Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
- Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Has contact with casino guests providing or receiving information or during confrontational situations.
- Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
- Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
- Patrols and checks, periodically, internal and outside perimeters of casino.
- Checks guest ID’s and observes suspicious behavior of Team Members and guests and reports such activity as necessary.
- Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
- Safeguards casino guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
- Ensures casino property is protected from theft, illegal entry, vandalism, etc.
- Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.
- Transports fills and credits to and from casino gaming areas, and auditing from casino cashier’s cage.
- Prepares security reports describing activities and incidents.
- Provides assistance as necessary to casino guests.
- Attends all meetings as required.
- Completes all required training satisfactorily.
- Maintains the highest level of confidentiality at all times.
- Works at other properties as needed.
- Performs all other duties assigned within the scope of the position.
